Responsible Gaming
Our Commitment to Responsible Gaming
At Merchants of Port, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
We are committed to ensuring that only persons aged 18 years or over (or the legal gambling age in your jurisdiction) can access our services. If you are under the legal gambling age, please do not use our platform. We reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partner
- Feeling anxious or irritable when trying to stop or reduce gambling
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money or going into debt to gamble
- Neglecting work, study, or family responsibilities due to gambling
- Failed attempts to cut back or stop gambling
- Gambling with money needed for essential expenses
If you recognize any of these signs in your own behavior, please reach out for help immediately.
Self-Help Tools
Merchants of Port provides several tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Time-Out: Take a break from gaming for a set period without closing your account
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free and confidential support, counselling, and information
United Kingdom
- GamCare: www.gamcare.org.uk – Free support and advice for problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org – Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling addiction support and resources
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available. Reach out to one of the organizations listed above or speak to a trusted family member or friend.
Remember: gambling should always be fun and within your means. If it is causing you distress or financial harm, it is time to seek help.